itg.emerson.eduEmerson IT Help Desk

Open Closed Submit a Ticket Sign in Image courtesy of Marco Amendola, @amendoodlesSubmit a Ticket OneEmerson Policies & Procedures Back Faculty Students Staff Application Support Emerson supports a variety of applications such as Canvas, Panopto, Workday, Zoom, and more. You can find guides on how to access and use these applications here. Computer Software As a member of the Emerson community, you get access to a variety of computer software such as Adobe Creative Cloud and Microsoft Office. Emerson Account Change or reset your password, set up your Duo authentication, request a name change, and learn about what happens to your account after graduation. Hardware Support Learn how to print and scan in our computer labs, how to print to an office printer (faculty and staff), and guides on file storage and data backup services. IT Communications Read about OneEmerson service changes, teaching guidelines during COVID, and accessing software on personal devices. IT Infrastructure Learn what devices Emerson supports, how to connect your device to the wireless or wired networks, and how to access the VPN from home. IT Security Keep up to date on how to avoid or remove malware from your computer, how to use Mimecast, and recognize the commons themes of a phishing email. Logistics Learn how to reserve equipment through Media Services, how to request support for your special event, and where our labs and printing kiosks are located across the campus. Promoted articles COVID-19 Tech Tools: Symptom Checker and Scheduling Tests To help combat the spread of COVID-19, Emerson has made available several technology tools: prima... Inviting an external guest to a Zoom meeting In 2021, by default, all new meetings created with your Emerson Zoom account will have a setting ... macOS 11.0 Big Sur coming soon! Apple has recently announced the newest version of the Mac operating system, macOS 11.0 Big Sur. ... ITG Spring Training Session Descriptions Please RSVP for any sessions you would like to attend. You can also self-enroll in our accompanyi... Classroom AV Guide (OneEmerson) Updated Spring 2021 Below is a list of classrooms that have audiovisual equipment for the current... Teach Anywhere Teaching Guidelines during COVID-19 Guidance for Faculty Interested in Recording Classes Training... Tweets by Emerson College IT Reach Out To Us Help Desk - 120 Boylston St (Walker 404) 617-824-8080 helpdesk@emerson.eduHelp Desk - 120 Boylston St (Walker 404) 617-824-8080 helpdesk@emerson.edu Monday - Thursday: 8 AM - 10 PM Friday: 8 AM - 5 PM Saturday - Sunday: 12 PM - 6 PM Media Services - 180 Tremont St (Ansin 409) 617-824-8676 media_services@emerson.edu Monday - Friday: 8 AM - 7 PM Instructional Technology Group - 120 Boylston St (Walker 403) 617-824-8090 itg@emerson.edu Monday - Friday: 8 AM - 6 PM Saturday: 12 PM - 6 PM Meet the Team Send us a Tweet Can’t find what you’re looking for? Submit a Ticket © Zendesk Design by Lotus...